Pre-Sales Design
- Specific Vendor/ Partner Service Level Agreements SLAs
- Standard Measurement Systems and Metrics
- Vendor Specific Key Performance Indicator KPI
- Cross Sell/ Upsell
- Multi-Vendor Solutions
- Promote Demos / Internal Training
- Technical Certification Management
Pre-Sales Enablement
- Reseller Engaged in Delivering Vendor Programs and Training
- Hosting Webex, Training, Technical Business Development
- Attending Technical Conferences and Partner Meetings
- Vendor Roadmap Planning
- Vendor-Specific KPI
- Proactive Vendor Engagement
- Identify Services for End-to-end Solutions
- Providing Demos for Proof of Value, Hands-On Education, Testing of a Specific Environment
Solution Centers
- Seven locations in the US and Canada
- 175 Solutions Available
- Guided Solutions and Training
- Multi-Vendor Cloud-Enabled Solutions
- Cyber Range Focused on Security
RENEW Solv
- Multi-Vendor, End-To-End Solutions, Provided to Our Partners via an Online Dashboard.
- Continuous and Recurring Pipeline of Warranty and License Opportunities
- Load Your Own Opportunity” Feature
- Weekly Automated Updates and Reminders of Pending Opportunities
Managed Services
- 24x7 Remote Monitoring and Alerting
- Remote Remediation
- Patch Management
- Help Desk Support
- NOC
- SOC
Education
- Public and Private Trainings
- Onsite or Virtual Classes
Access to:
- Public and Private Trainings
- Onsite or Virtual Classes
Software and Cloud Services
- Consulting, Assessments and Well-Architected Reviews
- Cloud Migration (From On-Premises and Cloud-to-Cloud)
- Cloud Implementation Consulting
- Virtual Desktop Implementation
- Application Development and Modernization
- Artificial Intelligence and Machine Learning
- Automation
- DevOps Consulting (Pipelines, CI/ CD)
- Container Consulting
- Software-defined Networking
- CRM/ ERP Implementation and Integration
- Custom Integrations (Anything-to-Anything)
- Custom Web Development
- Ongoing Support
- Change Management
- Training
Configuration
- Imaging and Provisioning
- Software / OS Load
- Staging & Logistics
- Project Management
Custom Hardware Services
- Client Devices
- Data Center
- UCC/ Collaboration
Valued Added Services
- Asset Tagging, Labeling, Etching Solutions
- Bundling, Packaging, Collateral Insertion
- Burn-In/ Diagnostic Testing
Assembly & Configuration
- Last Mile Delivery
- Testing & TrainingITAD Services
- Recycling
- Asset Buyback
- Data and Physical Destruction
Field Services
- Professional Audio-Visual
- Cabling
- Digital Signage
- Fleet Services
- Telephony
- Point of Sale
- Onsite Installation and Configuration
- Wireless Networking and Site Survey
- Physical Security
- Smart Hands
Professional Services
- Remote Deployment
- Implementation
- Adoption Services and Consultancy
- Health Check and Configuration Audits
- Migrations and Updates
- Project Management
- Data Center Transformation
Annual Maintenance and Warranty Services
- Data Center
- Compute
- Point-of-Sale
GoldSeal®Support Maintenance Solution
- Product Maintenance Package
- Vendor Authorized OEM Support
- 24/ 7 Technical Support
- Engineered to Site / Hardware Replacement
Available for:
- Avaya, IP Office
- Polycom
- Palo Alto Networks
- Ribbon Communications (Sonus)
Security Assessments
- Vulnerability Assessments
- Penetration Testing
- Incident Response and Remediation
- Compliance Readiness
- vCISO
Additional Services
- IOR / EOR
- Staff Augmentation